Delivery time and cost depends on the region/country and is currently estimated at 7-10 business days for Europe, and from two weeks to 30 days outside Europe. Orders shipped outside Europe may also experience delays due to customs or other current policies that are out of our control.
For the products made on demand, delivery time is extended by the time required for production which usually takes from 1 to 5 business days.
When your order is shipped, you will receive a notification with the tracking number.
Shipping cost:
Shipping cost depends on the size and the medium of the prints. Unframed paper prints are considered as small items, other media and framed paper prints are considered as big items.
- France: small items - 5€, big items - 20€
- Europe: small items - 10€, big items - 30€
- Rest of the world: small items - 15€, big items - 40€
Import Costs/Taxes:
If you order our products for delivery to an international destination, your order may be subject to import duties and taxes once a shipment reaches your country. Please note, these additional duties and/or taxes are not included in the final price and SuperFans AR is not responsible for these costs. SuperFans AR will not be liable for any unpaid import duties.
Undelivered packages:
If packages are refused or undelivered due to an invalid shipping address, SuperFans AR can not be held responsible. However, we strive to ensure a high level of customer service, so in case of undelivered packages, feel free to email us at orders@superfansar.com and we will do our best to assist you.